Reports
Manage and track all city issue reports in real-time
Pothole on Main Street
High PriorityReported 2 hours ago • Near 123 Main St
Large pothole causing traffic issues during rush hour. Multiple vehicles have reported damage.
Illegal Dumping
Medium PriorityReported 5 hours ago • Riverside Park
Multiple bags of household waste dumped near playground. Strong odor affecting nearby residents.
Broken Street Light
Low PriorityReported 1 day ago • Oak Avenue & 3rd Street
Street light at intersection not working, creating safety concerns for pedestrians at night.
Map View
Interactive map showing real-time city issues and hotspots
Legend
Downtown District
12 active issues • 3 high priority
Graffiti Removal
MediumCentral Library Wall
Pothole Repair
HighMain St & 5th Ave
Overflowing Bin
LowRiverside Park
Analytics
Deep insights into city reporting trends and departmental performance
Total Reports
1,247
+12% from last month
Resolved Issues
892
+8% from last week
Avg. Response Time
2.3 days
+3% from target
User Satisfaction
87%
+5% from last quarter
Reports Over Time
Issues by Category
Response Time Trends
Department Performance
Detailed Analytics
| Metric | This Week | Last Week | Change | Trend |
|---|---|---|---|---|
| New Reports | 247 | 221 | +11.8% | ↗ |
| Resolved Issues | 189 | 175 | +8.0% | ↗ |
| Average Resolution Time | 2.3 days | 2.1 days | +9.5% | ↗ |
| User Satisfaction | 87% | 85% | +2.4% | ↗ |
| Peak Hour Reports | 11am-2pm | 10am-1pm | Shift | → |
Departments
Municipal Office Workspace
Centralized workspace for efficient report processing and task management across all city departments.
Office Configuration
Optimized layout for collaborative department workflows
Admin Station
Public Works
Sanitation
Utilities
Settings
Admin Dashboard Interface
System Configuration
